For Returns
Returns
returns@mindcandied.com
We get it. Sometimes things just don't work out. That's why we've crafted a return policy that's as friendly and flexible as possible.
HOW IT WORKS
For Unopened Products:
Changed your mind? No Problem! If your product is still unopened and in its original packaging, you have 30 days from the purchase date to send it back to us for a full refund.
For Tried and tested Products:
Gave it a go but it didn't quite hit the mark? We totally understand! You can return products you've tried within 30 days of purchase, even if they are opened. Even if they are opened. We want you to be completely happy with your purchase.
3 EASY STEPS TO MAKE A RETURN
1. Contact US
Drop us an email at returns@mindcadied.com. Let us know your order number and the reason for the return.
2. Pack it up
Pack the product up securely, including all original packaging that you still have. Any freebies or samples you've received are yours to keep.
3. Ship it back
We'll provide you with a return shipping label. Just stick it on the package and drop it off at your nearest shipping center.
THE FINE PRINT
Returns must be initiated within 30 days of the purchase date. Refunds will be issued to the original form of payment.
Please allow 5 - 7 business days for your return to be processed once we receive your package. Shipping charges are non refundable, unless the return is due to our error (you received an incorrect or defective item, etc)